Grievance Redressal Mechanism
Welcome to GridRay’s Grievance Redressal page. At GridRay, we strive to provide our customers with the best possible experience while using our marketplace. However, we understand that sometimes issues may arise, and we are here to help you resolve them in a fair and efficient manner. If you have any concerns or complaints related to your experience with GridRay, please do not hesitate to contact us. We have put in place a grievance redressal process to ensure that your grievances are addressed promptly and to your satisfaction.
Here’s how our grievance redressal process works:
Contact Customer Support If you have any issues or complaints, the first step is to contact our customer support team. You can reach out to us via email, phone, or chat. Our customer support team will listen to your concerns and try to resolve the issue as soon as possible.
Here are the details for Grievance officer:
Mr. Anshul Garg
GridRay India Business Solutions Pvt. Ltd.
412, Pocket C, Sector 8, Rohini,
Delhi – 110085, India
Contact no. : +91-766-966-8553